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Effective Date: February 14, 2026

Business Name: Paw-fect Cleanups

State of Operation: Idaho

Paw-fect Cleanups (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal information collected through our website, text messaging services, and dog waste removal services.

This Privacy Policy describes how we collect, use, disclose, safeguard, and retain your information when you interact with us.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

* Full name

* Service address and billing address

* Email address

* Phone number

* Payment information

* Service preferences and notes

B. Payment Information

Payments are processed through secure third-party payment processors. We do not store full credit card numbers on our servers. However, we may retain transaction confirmations, billing history, and partial payment details as necessary for accounting and tax purposes.

C. Communications Information

When you contact us via:

* Website forms

* Email

* Phone

* Text messaging (SMS/MMS)

* Social media

We may retain records of those communications.

D. Automatically Collected Information

When you visit our website, we may collect:

* IP address

* Browser type

* Device information

* Website usage data

* Cookies and tracking data

2. How We Use Your Information

We may use collected information to:

* Provide and schedule dog waste removal services

* Route technicians to service locations

* Process payments and manage subscriptions

* Send invoices and payment confirmations

* Communicate service reminders

* Respond to customer inquiries

* Send operational updates

* Improve website functionality

* Prevent fraud

* Comply with legal obligations

We do not sell personal information.

3. Text Messaging (SMS/MMS) Communications

By providing your phone number and opting in to receive text messages, you consent to receive SMS communications from Paw-fect Cleanups related to:

* Appointment reminders

* Service notifications

* Billing alerts

* Customer service communications

* Limited promotional messages (if applicable)

Message and data rates may apply.

You may opt out of text messages at any time by replying “STOP.” After opting out, you will no longer receive text communications except those required to complete an active service.

We do not share mobile opt-in data or consent with third parties for marketing purposes.

4. Sharing and Disclosure of Information

We may share personal information only in the following circumstances:

Service Providers

With third-party vendors who assist in:

* Payment processing

* Website hosting

* Scheduling software

* Text messaging platforms

* Accounting services

These providers are required to maintain confidentiality and use the data only for authorized purposes.

Legal Requirements

If required by law, subpoena, court order, or to comply with Idaho or federal legal obligations.

Business Transfers

In the event of a sale, merger, or transfer of business assets.

We do not sell, rent, or trade customer information.

5. Data Security

We implement commercially reasonable safeguards to protect personal information, including:

* SSL encryption

* Secure payment processing

* Password-protected systems

* Limited internal access

* Secure data storage practices

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Idaho-Specific Privacy Rights

Paw-fect Cleanups operates in Idaho and complies with applicable Idaho and federal privacy laws.

While Idaho currently does not have a comprehensive consumer data privacy statute equivalent to states such as California, we honor reasonable requests to:

* Access your personal information

* Correct inaccurate information

* Delete personal information (subject to legal retention requirements)

To submit a request, contact us using the information below.

We may retain data as required for tax, accounting, or contractual obligations under Idaho and federal law.

7. Data Retention

We retain personal information only as long as reasonably necessary to:

* Provide ongoing services

* Maintain subscription records

* Comply with tax laws

* Resolve disputes

* Enforce agreements

After that period, data may be securely deleted or anonymized.

8. Cookies and Tracking

Our website may use cookies or similar technologies to:

* Improve site performance

* Analyze traffic

* Remember preferences

You may disable cookies in your browser settings, though some features may not function properly.

9. Children’s Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Limitation of Liability

To the maximum extent permitted under Idaho law, Paw-fect Cleanups shall not be liable for indirect, incidental, consequential, or punitive damages arising from unauthorized access to personal information despite reasonable security measures.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Continued use of our services constitutes acceptance of any changes.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

Paw-fect Cleanups

1330 Juniper St.

pawfectcleanups@gmail.com

(208) 941-8403

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